Marketplace responsibility map
Use this view to align platform operator, seller, importer and customer support responsibilities.
| Area | Owner | Expected evidence |
|---|---|---|
| Seller verification | Marketplace and compliance team | Seller identity, EU responsible person, suspension procedure and request history. |
| Product listing | Seller or brand | Warnings, manufacturer information, safety contact and language documentation. |
| Safety incident | Quality, support and management | Incident log, withdrawal/recall decision, notification proof and Safety Business Gateway tracking. |